Your Information. Your Rights. Our Responsibilities.

Notice of Privacy Practices for River Ridge Dental Care – Dr. Nathan Heubner

This notice describes:

  • HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED
  • YOUR RIGHTS WITH RESPECT TO YOUR HEALTH INFORMATION
  • HOW TO FILE A COMPLAINT CONCERNING A VIOLATION OF THE PRIVACY OR SECURITY OF YOUR HEALTH INFORMATION, OR OF YOUR RIGHTS CONCERNING YOUR INFORMATION

YOU HAVE A RIGHT TO A COPY OF THIS NOTICE (IN PAPER OR ELECTRONIC FORM) AND TO DISCUSS IT WITH DR. NATHAN HEUBNER AT (319)752-1840 OR ADMIN@RIVERRIDGEDENTALCARE.COM IF YOU HAVE ANY QUESTIONS.

In this notice, your health information means your substance use disorder patient record.

Your Rights

You have the right to:

  • Consent to most uses and disclosures of your health information
  • Ask us to limit the information we share
  • Get a copy of this privacy notice
  • Discuss this notice with someone in our program
  • Get a list of those with whom we’ve shared your electronic records*
  • Get a list of health care providers who have received your information through certain third parties
  • Choose in advance whether to receive fundraising communications
  • File a complaint if you believe your privacy rights have been violated

Your Choices

With your consent, we can use and share your information as we:

  • Treat you
  • Run our organization
  • Bill for our services
  • Fulfill your requests to share information with your consent
  • Prevent multiple program enrollments
  • Report about court-referred treatment
  • Report to prescription drug monitoring programs

Our Uses and Disclosures

We may use and share your information without your consent as we:

•      Communicate within our program and with our contractors

•      Help with medical emergencies

•      Help with public health

•      Report crimes (and threats of crimes) on our premises and suspected child abuse and neglect

•      Aid scientific research

•      Respond to audits and evaluations of our program

•      Assist cause of death inquiries

•      Respond to court orders

In all these circumstances, we must protect your information and limit how we use and share it.

Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

Provide consent when we use or share your information for most purposes

  • You may provide a single consent for all future uses or disclosures for treatment, payment, and health care operations purposes.
  • [SUGGESTED OPTIONAL LANGUAGE: You may provide consent for more limited purposes (for example, to only disclose information to another health care provider for your treatment); however, doing so may affect the services we can provide you or how you pay for services.]
  • [SUGGESTED OPTIONAL LANGUAGE: You may provide a general consent to share your information through certain third parties, such as a health information network or a research institution, where your treating health care providers can access it.]

Ask us to limit what we use or share

  • You can ask us not to use or share certain health information for treatment, payment, or our health care operations after you have provided consent for all those purposes. We are not required to agree to your request, and we may say “no” if, for example, it could affect your care. If we agree to your request, we may still share this information in the event that you need emergency treatment.
  • If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our health care operations with your health insurer. We will say “yes” unless a law requires us to share that information.

Get a copy of this privacy notice

You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

Discuss this notice with someone in our program

You can ask questions or obtain more information about this notice and our privacy practices by calling or emailing the contact person at the top of this notice.

Choose in advance about fundraising

You have the right to a clear and obvious notice in advance of, and a choice about whether to receive, fundraising communications for our program.

File a complaint if you feel your rights are violated

  • You can complain if you feel we have violated your rights by contacting us using the information on page 1.
  • You can file a complaint with the U.S. Department of Health and Human Services’ Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting https://www.hhs.gov/hipaa/filing-a-complaint/index.html.
  • We will not retaliate against you for filing a complaint.

Your Choices

How do we typically use or share your health information?

With your consent, we typically use or share your health information in the following ways.

Treat you

We can use your health information and share it with other professionals who are treating you.

Example: A doctor treating you for a chronic condition asks a doctor at our program about your health condition and medications you are taking, for example, to avoid complications.

Run our organization

We can use and share your health information to run our program, improve your care, and contact you when necessary.

Example: We use health information about you to manage your treatment and services.

Bill for your services

We can use and share your health information to bill and get payment from health plans or other entities.

Example: We give information about you to your health insurance plan so it will pay for your services.

With your consent, we may also use and share your information in the following ways:

  • To whomever you name in a consent to share your information
  • To prevent multiple enrollments in withdrawal management or maintenance treatment programs
  • To report participation in treatment required by the criminal justice system
  • To report prescribed substance use disorder treatment medications to a state prescription drug monitoring program when required by law

You can choose someone to act for you.

  • If someone has authority to act as your personal representative, such as if someone has your medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
  • We will make sure the person has this authority and can act for you before we take any action.

Our Uses and Disclosures

How else can we use or share your health information?

We are allowed or required to share your information in certain ways without your consent – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes.

To communicate within our program and with contractors

We can share your information within our program, with an organization that has administrative control over our program, and with contractors who help us run our program.

For medical emergencies

We can share your information during a bona fide medical emergency with the personnel and health care providers responding to your emergency, even when you are unable to consent because of the emergency.

We can also share your identifying information to assist the federal Food and Drug Administration in notifying you or your doctor about unsafe products you may be using.

Help with public health

We can share health information that does not identify you for certain situations such as:

  • Preventing disease
  • Reporting adverse reactions to medications

Aid scientific research

We can use or share your information to conduct or help with health research. Researchers cannot include any patient identifying information in their reports about the research.

Respond to management and financial audits and program evaluations

We can use or share your information to improve the quality of our services, obtain needed credentials, and cooperate with oversight agencies for activities authorized by law, as long as those who view or receive the information agree to destroy or return the information when they are finished and agree not to use it against you.

Assist with cause of death inquiries

Report suspected child abuse and neglect

We will only report the information required by law.

Prevent or reduce crime in our program

We may report to law enforcement when a patient commits or threatens to commit a crime within our program or against our staff.

Redisclosure According to HIPAA

When you consent to uses and disclosures for all future treatment and payment purposes and to run our business, we may share your information with other substance use disorder treatment programs, doctors’ offices, and health care businesses for those activities. If the person who receives it is subject to HIPAA, then they are allowed to use and share your information again without your consent for the purposes that HIPAA allows. Your information still cannot be used in legal proceedings against you unless (1) you consent or (2) based on a Part 2 court order and a subpoena (or similar legal requirement).

Legal Proceedings and Court Orders

We must follow certain procedures before using or sharing your information for investigations and legal proceedings.

  • We will not use or share your information or provide testimony about your information in any civil, administrative, criminal, or legislative proceedings against you without your written consent or a court order.
  • We will only respond to a court order to use or share your health information if it is accompanied by a subpoena or other similar legal mandate requiring us to comply.
  • We will only use or share your information in proceedings against you based on a court order after we have received notice and an opportunity to be heard or you tell us that you have received notice.
  • We may use or share your information to respond to legal proceedings against our program based on a court order and you may not be notified in advance. You have the right to seek to overturn or change the court order after you learn about it.

Our Responsibilities

  • We are required to obtain your consent for most uses and sharing of your information.
  • We are required by law to maintain the privacy and security of your information.
  • We must let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
  • We must follow the duties and privacy practices described in this notice and give you a copy of it.
  • We will not use or share your information other than as described in this notice unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

Changes to the Terms of this Notice

We are required to follow the terms of this notice that are currently in effect.  We can change the terms of this notice, and the changes will apply to all information we have about you.  The new notice will be available upon request in our office and on our web site.

Effective Date

This notice is effective as of March 1st, 2026

Other Instructions for Notice

  • Contact Dr. Nathan Heubner at River Ridge Dental Care, 700 N. 3rd Suite 4, Burlington, IA 52601, (319)752-140 with any questions or concerns.
  • We will provide you with a summary of your treatment history upon request.

* The compliance date for this requirement will be set when the same right is revised in the HIPAA Privacy Rule.

Terms of Use and Service

Last Updated: March 6, 2026

Welcome to this website and related services (collectively referred to herein as “Websites”), owned and operated by the company listed on this website (hereinafter referred to as “The Company”).

Introduction

Our website and services are designed to provide informational purposes only. The content, including text, graphics, images, videos, and other materials, is for general information purposes and should not be considered as professional advice. We strongly advise users to consult with a qualified healthcare provider for any medical concerns or questions.

Modification of Terms

The Company may update or revise these terms at any time without prior notification. Your continued use of the Websites after changes indicates acceptance of any revisions.

Definitions

  • Client: Any individual or business entity that purchases or subscribes to services from The Company.
  • Visitor: Any individual or business entity accessing the Websites.

Medical and Dental Information Disclaimer

Information on our Websites, including text, images, and videos, is for informational purposes only and does not constitute medical or dental advice. It is not intended to replace professional advice or treatment. Always consult a qualified healthcare provider for medical or dental advice. Do not disregard professional guidance due to information found on our Websites. In an emergency, immediately contact emergency services or your healthcare provider.

Children’s Privacy

Our Websites are not intended or designed for use by children under the age of 13, and we do not knowingly collect information from children under 13.

Intellectual Property Rights

The content and images on our Websites are protected under U.S. and international copyright laws. You are authorized to view, print, and save one copy for personal, non-commercial use only. No ownership rights to any content, design, images, or domain names transfer to clients without express written permission from The Company. Domain names registered on behalf of clients remain the property of The Company and are leased temporarily to clients. Unauthorized use may constitute copyright or trademark infringement.

Limitation of Liability

Use of our Websites and related services is at your sole risk. The Company and its affiliates, licensors, and suppliers disclaim all warranties, explicit or implied, including merchantability and fitness for a particular purpose. We are not liable for personal injury, loss, or damages arising from Website use, service interruptions, or reliance on Website content. Claims arising from the use of Websites must be initiated within one year from the occurrence.

SMS Messaging Terms (10DLC Compliance)

  • By opting in to receive SMS messages from us, you agree to the following terms:
    • We collect your phone number
    • You consent to receive SMS text messages from us for appointment reminders, marketing messages, and general two-way communication.
    • Message frequency varies.
    • Message and data rates may apply based on your mobile carrier’s terms.
    • You can opt out at any time by replying “STOP” to any SMS message. Reply “HELP” for support.
    • You may also contact us directly using the contact details on provided on this site.
    • We are not responsible for any charges, errors, or delays in SMS delivery caused by your carrier or third-party service providers.
    • By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years of age.
  • How we use your information:
    • Send you the SMS messages you’ve opted in to receive
    • Provide updates, promotions, or other relevant content based on your preferences
  • Sharing your information:
    • Mobile opt-in information and consent data will not be shared with third parties or affiliates for marketing or promotional purposes.

Client-Provided Content

Clients are solely responsible for ensuring that submitted content complies with all applicable laws, including copyright and accessibility standards. The Company reserves the right to remove questionable or infringing content.

Right to Refuse or Terminate Service

The Company retains the right to refuse service to any client or terminate existing services with one month’s notice. Clients must provide one month’s written notice to terminate services unless otherwise agreed. All original content remains the property of The Company unless explicitly authorized in writing for transfer.

Passwords and Account Security

Clients and visitors must maintain the confidentiality of their account passwords. You are responsible for all activity on your account. Notify The Company promptly of any unauthorized use or security breach.

Public Communication Areas

Use public areas responsibly. Do not post harmful, defamatory, illegal, or infringing material. The Company may remove or edit content and terminate user access as needed.

Third-Party Links and Content

Links and third-party content provided on our Websites are for convenience and do not imply endorsement. The Company is not responsible for external content.

Indemnification

Users agree to indemnify and hold harmless The Company, its partners, licensors, and affiliates against any liability arising from violations of these Terms.

Jurisdiction and Governing Law

These Terms of Use are governed by the laws of Florida. You agree to the jurisdiction of courts located in Brevard County, Florida, for all disputes related to these Terms or the use of the Websites.

General Provisions

If any part of these Terms is deemed invalid by a competent court, the remaining provisions remain enforceable. Any waiver of these Terms must be explicitly stated in writing. We make no claims that our website or services are appropriate or may be accessed outside of the United States. Access to our website may not be legal by certain persons or in certain countries. You are responsible for compliance with the laws of your jurisdiction.

Contact Information

For questions or concerns regarding these Terms or our Websites, please contact us via email or through the contact information listed on our Websites.

Thank you for using our services.

Privacy Policy

This Privacy Policy explains how the company listed on this website (“The Company”) collects, uses, and protects personal information provided by visitors to the website. By accessing or using this website, you consent to the practices described in this policy. Please review this policy regularly, as it may be updated at any time.

Information Collected

We collect personal information such as names, addresses, and email addresses only when voluntarily provided by visitors. This information is used solely to fulfill your specific requests unless explicit permission is given for other uses, such as adding you to a mailing list.

Cookie and Tracking Technology

This website utilizes cookies and tracking technologies to gather usage data, including browser type, operating system, and site interactions. Cookies do not collect personal data directly but may link to personally identifiable information provided by visitors. Aggregate data may be shared with third-party analytics providers like Google Analytics for website usage analysis.

Information Sharing and Security

Personal information may be shared with governmental authorities or third parties for fraud prevention or investigation. We do not provide this information for marketing purposes. Your personal data is securely stored, with access limited to authorized personnel only. You can opt-out from future emails at any time.  The information is not provided to these companies for marketing purposes.

Medical Disclaimer

This website provides general informational content only and does not establish a doctor-patient relationship. No specific medical, dental, or surgical advice, diagnosis, or treatment is offered through this site. Always consult a professional healthcare provider regarding your specific condition or concerns.

Thank you for using our services.

 

Our Commitment to Accessibility

We are committed to ensuring digital accessibility for all users, including those with disabilities. We are continually improving the user experience and applying the relevant accessibility standards to our website.

Recommended Accessibility Tools & Settings

To enhance your browsing experience, we recommend utilizing the accessibility features built into your devices and software:

  • Operating Systems: Ensure you are using the most current version of your operating system (iOS, Android, Windows, or macOS) to benefit from the latest accessibility enhancements.
  • Navigation & Visibility: Utilize system-level tools for keyboard navigation, screen magnification, text-size increases, and high-contrast color modes.
  • Screen Readers: Most modern browsers and operating systems provide “Speak Screen” or “Narrator” functions to read content aloud.

Multimedia Content

  • Closed Captioning: We strive to provide synchronized captions for our video content. For videos where captions may not be available, written descriptions or alternative formats for our services are available upon request.
  • Volume Controls: Please ensure both your device volume and the individual media player controls are adjusted for an optimal experience.

Ongoing Efforts and Standard

We aim to adhere to the Web Content Accessibility Guidelines (WCAG 2.1, Level AA) where feasible. Please be aware that our efforts are ongoing as we work to implement relevant improvements over time.

Accessibility Inquiries & Secure Communication

Important Privacy Notice: Please be advised that standard email is not a secure form of communication. Avoid sending sensitive medical, legal, or personal confidential information via the form below or via unencrypted email.

  • Minors: This website and its contact forms are not intended for use by individuals under the age of 18.
  • Response Time: We aim to respond to all inquiries within one business day. If you have not heard from us within this timeframe, please contact our office by phone, as your message may not have been received due to technical issues.

Assistance and Feedback

If you encounter any difficulty accessing specific content or features on this website, or if you have suggestions on how we can improve accessibility, please contact us directly. We will work with you to provide the information or service you need through a communication method that is accessible to you.